Terms of service

Welcome to StreamSmile™. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from StreamSmile™, operated by Russell & Co Ventures LLC ("StreamSmile," "we," "us," or "our"). By accessing our website or placing an order, you agree to these Terms.

1. Eligibility

By using our website, you confirm that you are at least 18 years old and legally able to enter into a binding agreement.

2. Products & Pricing

We make every effort to display our products, descriptions, and pricing accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information (including prices) at any time without prior notice. All prices are listed in the currency shown at checkout.

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Once your order is confirmed and shipped, you will receive a confirmation email with tracking details.

4. Shipping & Delivery

Shipping timelines, costs, and responsibilities are outlined in our Shipping Policy, which is incorporated into these Terms by reference. Delivery times are estimates and are not guaranteed.

5. Returns & Refunds

Our Return & Refund Policy, including our 60-Day Money-Back Guarantee, is incorporated into these Terms by reference. Please review it for full details on eligibility and process.

6. VIP Membership — Subscription Terms

StreamSmile™ offers an optional VIP Membership program with recurring billing. By enrolling, you acknowledge and agree to the following:

Free Trial: New members receive a 28-day free trial period during which no charge is applied.
Recurring Billing: After the 28-day free trial, your membership will automatically renew and you will be charged $49.99 USD every 28 days until you cancel.
Automatic Renewal: Your membership continues on a recurring basis and will automatically renew each billing cycle unless cancelled.
Cancellation: You may cancel your membership at any time by contacting our support team at support@streamsmile.com. Cancellation will stop future charges; you will retain membership benefits through the end of your current paid billing period.
No Partial Refunds: Membership fees already charged for a completed billing cycle are non-refundable, except where required by law.

By enrolling in the VIP Membership, you expressly consent to these recurring charges. We will provide clear notice of the membership terms at the time of enrollment.

7. Warranty

Products may be covered by a limited warranty and, for active VIP Members, extended protection as described in our Warranty Policy. Warranty coverage is subject to the terms and conditions outlined there.

8. Intellectual Property

All content on this website — including logos, text, images, graphics, and the StreamSmile™ name and branding — is the property of Russell & Co Ventures LLC and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

9. Acceptable Use

You agree not to use our website for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any part of our systems.

10. Limitation of Liability

To the fullest extent permitted by law, StreamSmile™ and Russell & Co Ventures LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Disclaimer of Warranties

Our website and products are provided "as is" and "as available." While we stand behind our products through our stated guarantees and warranties, we make no additional warranties, express or implied, beyond those expressly stated in our policies or required by law.

12. Indemnification

You agree to indemnify and hold harmless Russell & Co Ventures LLC and its officers and affiliates from any claims, damages, or expenses arising from your violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Wyoming.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes take effect when posted to this page, with the "Last Updated" date revised accordingly. Your continued use of our website constitutes acceptance of the updated Terms.